FAQ
General Questions
8:30am – 5:00pm Central Time. Closed Weekends
Monday through Friday 8:30am – 5:00pm Central Time
P: 800-621-5803 or email us at sales@sportsawards.biz
5544 West Armstrong Avenue Chicago, IL 60646
Yes!
Yes, click here to view our catalogs.
Ordering Questions
1 - Call toll-free 800-621-5803 Standard hours: 8:30am - 5:00pm Central Time.
2 - Order On-line 24 Hours a day! www.sportsawards.biz
3 - E-mail your order to sales@sportsawards.biz
4 - Fax your order 773-282-3019 (No Handwritten Orders Please)
5 - Mail your order: 5544 West Armstrong Ave., Chicago, IL 60646
Yes!
Standard turnaround is 1-5 days after your order has been produced.
Expedited Shipping available for an additional charge: To request air shipping (for example, 2-day or overnight), please contact us for more information at 800-621-5803.
Standard Shipping Dollar-based Rates:
Unless otherwise specified, orders will ship via UPS or FedEx Ground (provided the shipping location is located in the contiguous 48 states and is not a P.O. Box, APO or FPO address), and will have the following standard shipping charges applied:
$0.00–$49.99: $16.25
$50.00–$99.99: $21.00
$100.00–$199.99: $32.50
$200.00–$399.99: $48.00
$400.00–$599.99: $72.00
$600.00–$799.99: $96.00
$800.00–$999.99: $100.00
$1,000.00–$1,199.99: $120.00
$1,200.00–$1,399.99: $140.00
$1,400.00–$1,599.99: $160.00
$1,600.00–$1,799.99: $180.00
$1,800.00–$1,999.99: $200.00
$2,000+ FREE
Freight on Custom Orders - Contact Us for quote.
Custom imprinted or lettered items are not returnable.
Otherwise, merchandise may be returned within 30 days for credit, refund or replacement. Call customer service for procedure and authorization. 15% Re-stocking fees apply. All claims for damage or loss should be filed within 7 days of receipt.
Yes on case by case basis. When quantity goes above largest quantity price or the total order is above $5,000, please contact your sales representative and inquire for more details.
More Questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.